Sostenibilidad y comportamiento de compra en la Generación Z: una revisión sistemática de literatura sobre moda ética y consumo consciente a nivel global

Autores/as

DOI:

https://doi.org/10.24054/face.v25i2.3808

Palabras clave:

Generación Z, moda sostenible, intención de compra, marketing digital, economía circular

Resumen

Este estudio explora la intersección entre la moda sostenible y los hábitos de consumo de la Generación Z mediante una revisión sistemática de literatura que abarca investigaciones globales publicadas entre 2021 y 2025. La Generación Z, definida como las personas nacidas entre 1995 y 2010, está transformando la industria de la moda al priorizar valores ambientales y éticos en sus decisiones de compra. El estudio confirma dos hipótesis centrales: (1) la sostenibilidad influye positiva y significativamente en la intención de compra de moda en la Generación Z, y (2) esta sostenibilidad se percibe con mayor fuerza a través de canales digitales y plataformas sociales como TikTok e Instagram, en comparación con las tiendas físicas. Mediante una metodología estructurada basada en el enfoque de Bettany-Saltikov, se analizaron 33 artículos de acceso abierto provenientes de disciplinas como ciencias ambientales, negocios, mercadotecnia y estudios sociales. La investigación identificó tres grandes ejes temáticos: (a) percepciones de sostenibilidad en la Generación Z, (b) el papel de las plataformas digitales, (c) estrategias para promover la moda sostenible a nivel global. Los hallazgos muestran que, aunque la conciencia ambiental es alta entre la Gen Z, el comportamiento real de compra sostenible está limitado por el precio, la disponibilidad y la falta de información. Estrategias efectivas incluyen marketing digital, campañas con influencers, cadenas de suministro transparentes y programas educativos. La revisión destaca que el compromiso sostenible de esta generación ofrece una vía viable para transformar la industria de la moda, especialmente en mercados emergentes como América Latina.

Descargas

Citas

Aiolfi, S., & Luceri, B. (2024). See you on the Metaverse: A bibliometric expedition through the Metaverse landscape. Technological Forecasting and Social Change, 207. https://doi.org/10.1016/j.techfore.2024.123605

Álvarez, J. P. (2023). Tiendas de segunda mano; así crece el negocio de ropa usada en Colombia y México. Bloomberg en línea. https://www.bloomberglinea.com/2023/02/07/crece-el-mercado-de-segunda-mano-en-latinoamerica-y-se-acentua-en-mexico-y-colombia/

Arora, N., & Manchanda, P. (2022). Green perceived value and intention to purchase sustainable apparel among Gen Z: The moderated mediation of attitudes. Journal of Global Fashion Marketing, 13(2), 168–185. https://doi.org/10.1080/20932685.2021.2021435

Bettany-Saltikov, J. (2012). How To Do A Systematic Literature Review In Nursing. McGrawHill Open University Press. https://books.google.co.uk/books?id=9pb6ssRt8hwC&printsec=frontcover&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false

Betz, U. A. K., Arora, L., Assal, R. A., Azevedo, H., Baldwin, J., Becker, M. S., Bostock, S., Cheng, V., Egle, T., Ferrari, N., Schneider-Futschik, E. K., Gerhardy, S., Hammes, A., Harzheim, A., Herget, T., Jauset, C., Kretschmer, S., Lammie, C., Kloss, N., … Zhao, G. (2023). Game changers in science and technology - now and beyond. In Technological Forecasting and Social Change (Vol. 193). Elsevier Inc. https://doi.org/10.1016/j.techfore.2023.122588

Bigliardi, B., Filippelli, S., Petroni, A., & Tagliente, L. (2022). The digitalization of supply chain: A review. Procedia Computer Science, 200, 1806–1815. https://doi.org/10.1016/j.procs.2022.01.381

Borre, J. R., Romero, G. C., & Ramírez, J. (2024). Sustainable purchasing trends in new consumer generations: AI´s role. Procedia Computer Science, 241, 539–545. https://doi.org/10.1016/j.procs.2024.08.077

Botana, M. (2023). Sustainable shopping is on the rise again in Latin America after a two-year decline. Kantar. https://www.kantar.com/inspiration/sustainability/sustainable-shopping-is-on-the-rise-again-in-latin-america-after-a-two-year-decline

Caspersen, E., & Navrud, S. (2021). The sharing economy and consumer preferences for environmentally sustainable last mile deliveries. Transportation Research Part D: Transport and Environment, 95. https://doi.org/10.1016/j.trd.2021.102863

Centobelli, P., Abbate, S., Nadeem, S. P., & Garza-Reyes, J. A. (2022). Slowing the fast fashion industry: An all-round perspective. In Current Opinion in Green and Sustainable Chemistry (Vol. 38). Elsevier B.V. https://doi.org/10.1016/j.cogsc.2022.100684

Chang, H.J. and Watchravesringkan, K.(T). (2018), "Who are sustainably minded apparel shoppers? An investigation to the influencing factors of sustainable apparel consumption", International Journal of Retail & Distribution Management, Vol. 46 No. 2, pp. 148-162. https://doi.org/10.1108/IJRDM-10-2016-0176

Chi, T., Ganak, J., Summers, L., Adesanya, O., McCoy, L., Liu, H., & Tai, Y. (2021). Understanding perceived value and purchase intention toward eco-friendly athleisure apparel: Insights from U.S. Millennials. Sustainability (Switzerland), 13(14). https://doi.org/10.3390/su13147946

Colombia-Brasil (2024). El futuro de la moda sostenible, hacia una generación Z más consciente. America Malls & Retails. https://america-retail.com/paises/colombia/el-futuro-de-la-moda-sostenible-hacia-una-generacion-z-mas-consciente/

Credence-Research (2024). Sustainable Fashion Market By Product Type (Organic Clothing, Recycled Materials Apparel, Biodegradable Fashion Items, Upcycled Fashion, Vegan Leather Products, Other Sustainable Fashion Items); By Design (Casual Wear, Activewear, Formal Wear, Accessories, Footwear) – Growth, Share, Opportunities & Competitive Analysis, 2024 – 2032. https://www.credenceresearch.com/report/sustainable-fashion-market

Daníes, G. y Obregón C. (2024). Colombia’s Fashion Revolution

Demyanova, D., Colucci, M., Silva, E. S., & Vecchi, A. (2023). Assessing consumers’ propensity towards product-service systems in the fashion industry: A cross-national comparison between Russia and Italy. Journal of Cleaner Production, 428. https://doi.org/10.1016/j.jclepro.2023.139302

Embracing Sustainability and Biodiversity. Revista Harvard Review of Latin America. https://revista.drclas.harvard.edu/colombias-fashion-revolution-embracing-sustainability-and-biodiversity/

Erin A. Skinner, Carla A. Litchfield, Brianna Le Busque. (2021) Barriers, brands and consumer knowledge: Slow fashion in an Australian context. Clothing Cultures, 8 (1), 75 https://doi.org/10.1386/cc_00046_1

Ferber, D.; Goel A., Nordigarden D., y Ponkshe Suku (2023). Sustainability in packaging: US survey insights. McKinsey & Company. https://www.mckinsey.com/industries/packaging-and-paper/our-insights/sustainability-in-packaging-us-survey-insights?cid=other-eml-mtg-mip-mck&hlkid=d623afcc8968473189981966c8a4fc02&hctky=1926&hdpid=adb508cd-af33-4e0b-a749-b77df2e4bdce

Global Market Insights, (2024). Tamaño del mercado de ropa sostenible: por tipo (tops y camisetas, pantalones y pantalones, jeans y mezclilla, pantalones cortos y faldas, suéteres, trajes de baño y otros (ropa deportiva, ropa de estar por casa, etc.), por material, por precio, por final Usuario, por canal de distribución y pronóstico, 2024-2032. https://www.gminsights.com/es/industry-analysis/sustainable-clothing-market

Goworek, H., Fisher, T., Cooper, T., Woodward, S. and Hiller, A. (2012), "The sustainable clothing market: an evaluation of potential strategies for UK retailers", International Journal of Retail & Distribution Management, Vol. 40 No. 12, pp. 935-955. https://doi.org/10.1108/09590551211274937

Grieco, Cecilia & Fratarcangeli, Chiara & Morgante, Alberto. (2023). Why is sustainable fashion so fashion?. 10.26481/mup.2302.35.

Herold, P. I., & Prokop, D. (2023). Is fast fashion finally out of season? Rental clothing schemes as a sustainable and affordable alternative to fast fashion. Geoforum, 146. https://doi.org/10.1016/j.geoforum.2023.103873

Hilton, S. L. y Hatami, Homayoun (2023). Gen Z’s POV on sustainable fashion. Mind the Gap. Curated Reads for Gen Z and their Z-curious colleagues. https://www.mckinsey.com/~/media/mckinsey/email/genz/2023/06/2023-06-06b.html

Horizon (2023). Latin America Sustainable Athleisure Market Size & Outlook. Horizon Grand View Research. https://www.grandviewresearch.com/horizon/outlook/sustainable-athleisure-market/latin-america

Jeong, D., & Ko, E. (2021). The influence of consumers’ self-concept and perceived value on sustainable fashion. Journal of Global Scholars of Marketing Science, 31(4), 511–525. https://doi.org/10.1080/21639159.2021.1885303

Jimenez-Fernandez, A., Aramendia-Muneta, M. E., & Alzate, M. (2023). Consumers’ awareness and attitudes in circular fashion. Cleaner and Responsible Consumption, 11. https://doi.org/10.1016/j.clrc.2023.100144

Johri, A., Sayal, A., N, C., Jha, J., Aggarwal, N., Pawar, D., Gupta, V., & Gupta, A. (2024). Crafting the techno-functional blocks for Metaverse - A review and research agenda. International Journal of Information Management Data Insights, 4(1). https://doi.org/10.1016/j.jjimei.2024.100213

Kaur, J., & Bhardwaj, N. (2021). Their Control will Make or Break the Sustainable Clothing Deal. In AABFJ (Vol. 15, Issue 5).

Kelly, S., Kaye, S. A., & Oviedo-Trespalacios, O. (2023). What factors contribute to the acceptance of artificial intelligence? A systematic review. Telematics and Informatics, 77. https://doi.org/10.1016/j.tele.2022.101925

Kim, I., Jung, H. J., & Lee, Y. (2021). Consumers’ value and risk perceptions of circular fashion: Comparison between secondhand, upcycled, and recycled clothing. Sustainability (Switzerland), 13(3), 1–23. https://doi.org/10.3390/su13031208

Kim, Y., & Han, H. (2010). Intention to pay conventional-hotel prices at a green hotel – a modification of the theory of planned behavior. Journal of Sustainable Tourism, 18(8), 997–1014. https://doi.org/10.1080/09669582.2010.490300

Kumagai, K. (2021). Sustainable plastic clothing and brand luxury: a discussion of contradictory consumer behaviour. Asia Pacific Journal of Marketing and Logistics, 33(4), 994–1013. https://doi.org/10.1108/APJML-04-2020-0274

Lee, K. (2009). Gender differences in Hong Kong adolescent consumers’ green purchasing behavior. Journal of Consumer Marketing, 26(2), 87–96. https://doi.org/10.1108/07363760910940456

Magnier, L., & Schoormans, J. (2015). Consumer reactions to sustainable packaging: The interplay of visual appearance, verbal claim and environmental concern. Journal of Environmental Psychology, 44, 53–62. https://doi.org/10.1016/j.jenvp.2015.09.005

Magnier, L., Mugge, R., & Schoormans, J. (2019). Turning ocean garbage into products – Consumers’ evaluations of products made of recycled ocean plastic. Journal of Cleaner Production, 215, 84–98. https://doi.org/10.1016/J.JCLEPRO.2018.12.246

Mares, A. (2025). La generación Z redefine el consumo de moda en México con comodidad y sostenibilidad. Fashion Network. https://mx.fashionnetwork.com/news/La-generacion-z-redefine-el-consumo-de-moda-en-mexico-con-comodidad-y-sostenibilidad,1702748.html

Mathew, M., & Spinelli, R. (2025). Decoding sustainable drivers: A systematic literature review on sustainability-induced consumer behaviour in the fast fashion industry. In Sustainable Production and Consumption (Vol. 55, pp. 132–145). Elsevier B.V. https://doi.org/10.1016/j.spc.2025.02.011

Mckinger, Marlene. (2024). How Gen Z Fashion & Shopping Habits Will Change the Future of Retail. ISPO. https://www.ispo.com/en/sports-business/how-gen-z-fashion-shopping-habits-will-change-future-retail

Mirbabaie, M., Marx, J., & Erle, L. (2023). Digital Nudge Stacking and Backfiring: Understanding Sustainable E-Commerce Purchase Decisions. Pacific Asia Journal of the Association for Information Systems, 15(3), 65–104. https://doi.org/10.17705/1pais.15303

Munten, P., Swaen, V., & Vanhamme, J. (2024). Exploring rebound effects in Access-Based services (ABS). Journal of Business Research, 182. https://doi.org/10.1016/j.jbusres.2024.114758

Peleg Mizrachi, M., & Tal, A. (2024). Fast Fashion, Sustainability, and Nudge Theory: Examining the Effects of Choice Architecture on Consumption of Sustainable Fashion over Fast Fashion. Sustainability, 16(19), 8586. https://doi.org/10.3390/su16198586

Polyportis, A., Mugge, R., & Magnier, L. (2022). Consumer acceptance of products made from recycled materials: A scoping review. In Resources, Conservation and Recycling (Vol. 186). Elsevier B.V. https://doi.org/10.1016/j.resconrec.2022.106533

Pranta, A. D., Tareque Rahaman, M., Reazuddin Repon, M., & Shikder, A. A. R. (2024). Environmentally sustainable apparel merchandising of recycled cotton-polyester blended garments: Analysis of consumer preferences and purchasing behaviors. Journal of Open Innovation: Technology, Market, and Complexity, 10(3). https://doi.org/10.1016/j.joitmc.2024.100357

Quesada, J. (2024). Crecimiento del 83 %: la moda sostenible se consolida en América Latina. Universo Mola. https://universomola.com/crecimiento-del-83-la-moda-sostenible-se-consolida-en-america-latina/

Ramos, V. H. (2023). How Latin American Fashion Businesses Share Value with Communities. B The Change. Medium. https://bthechange.com/how-latin-american-fashion-businesses-share-value-with-communities-40fc8b5fd094

Rey, P. (2021). Esto es lo que la Generación Z tiene para enseñarnos sobre sustentabilidad. Vogue México y Latino América. https://www.vogue.mx/sustentabilidad/articulo/como-la-generacion-z-esta-cambiando-las-reglas-de-la-moda-sustentable

Romero-Luis, J., Carbonell-Alcocer, A., Gertrudix, M., & Gertrudis Casado, M. del C. (2021). What is the maturity level of circular economy and bioenergy research addressed from education and communication? A systematic literature review and epistemological perspectives. In Journal of Cleaner Production (Vol. 322). Elsevier Ltd. https://doi.org/10.1016/j.jclepro.2021.129007

Ruan, Y., Xu, Y., & Lee, H. (2022). Consumer Motivations for Luxury Fashion Rental: A Second-Order Factor Analysis Approach. Sustainability (Switzerland), 14(12). https://doi.org/10.3390/su14127475

Salomón, Lucielle. (2023). 14 Ethical and Sustainable Latin American Brands. Ecocult. https://ecocult.com/14-ethical-and-sustainable-latin-american-brands/

Saygi, Deniz (2023). Moda sostenible y slow en América Latina. Susainability for Students. https://www.sustainabilityforstudents.com/post/moda-sostenible-y-slow-en-américa-latina

Shamsuzzoha, A., & Fontell, L. (2024). The perspective of environmental sustainability from Finnish consumers viewpoint on eco-friendliness and corporate governance. Journal of Cleaner Production, 479. https://doi.org/10.1016/j.jclepro.2024.144061

Song, J., Yuan, Y., Chang, K., Xu, B., Xuan, J., & Pang, W. (2024). Exploring public attention in the circular economy through topic modelling with twin hyperparameter optimisation. Energy and AI, 18, 100433. https://doi.org/10.1016/j.egyai.2024.100433

Spagnoli, G. C. (2024). Ethical Latin American Fashion Brands We Love. Eluxe Magazine. https://eluxemagazine.com/fashion/latin-american-fashion/

Srividya, N., Atiq, R., & Volety, N. S. (2024). Qualitative research on responsible consumption concerning apparel. Cleaner and Responsible Consumption, 12. https://doi.org/10.1016/j.clrc.2024.100178

Syed, S., Acquaye, A., Khalfan, M. M., Obuobisa-Darko, T., & Yamoah, F. A. (2024). Decoding sustainable consumption behavior: A systematic review of theories and models and provision of a guidance framework. In Resources, Conservation and Recycling Advances (Vol. 23). Elsevier Inc. https://doi.org/10.1016/j.rcradv.2024.200232

Thu Nguyen, H. T. (2024). Promoting sustainable consumption and circular economy: the intention of Vietnamese youth consumers to purchase products made from recycled plastics. Chinese Journal of Population Resources and Environment, 22(2), 194–203. https://doi.org/10.1016/j.cjpre.2024.06.011

Valencia-Arias, D. A., Martinez-Tavera, C. R., Areiza-Padilla, J. A., Barajas-Portas, K., Veas-González, I., & Manzi-Puertas, M. A. (2025). The power of centennials and their environmental awareness: Willingness to pay a premium price on the internet for sustainable fashion products. Cleaner Waste Systems, 10. https://doi.org/10.1016/j.clwas.2025.100221

Ventura, D. B. (2018). Segmenting Generation Z Consumers Based on Sustainable Fashion Involvement in Colombia. Journal of Computational Social Dynamics, 3(3), 1–11. Retrieved from https://vectoral.org/index.php/JCSD/article/view/37

Vinkóczi, T., Heimné Rácz, É., & Koltai, J. P. (2024). Exploratory analysis of zero waste theory to examine consumer perceptions of sustainability: A covariance-based structural equation modeling (CB-SEM). Cleaner Waste Systems, 8. https://doi.org/10.1016/j.clwas.2024.100146

Walmsley, T. G., Philipp, M., Picón-Núñez, M., Meschede, H., Taylor, M. T., Schlosser, F., & Atkins, M. J. (2023). Hybrid renewable energy utility systems for industrial sites: A review. Renewable and Sustainable Energy Reviews, 188. https://doi.org/10.1016/j.rser.2023.113802

Wijaya, S. G. T., & Paramita, E. L. (2021). Purchase intention toward sustainable fashion brand: analysis on the effect of customer awareness on sustainability on willingness to pay. Diponegoro International Journal of Business, 4(1), 49-57. https://doi.org/10.14710/dijb.4.1.2021.49-57

Descargas

Publicado

2025-06-03

Cómo citar

Guatemala Mariano, A., Martínez Prats, G., & Martínez Ortíz , M. (2025). Sostenibilidad y comportamiento de compra en la Generación Z: una revisión sistemática de literatura sobre moda ética y consumo consciente a nivel global. FACE: Revista De La Facultad De Ciencias Económicas Y Empresariales, 25(2), 46–61. https://doi.org/10.24054/face.v25i2.3808

Número

Sección

Artículos