Advances in the analysis of work stress from the capture of neurosignals in the internal client within a textile organization in the city of Pamplona.

Abstract

This article presents a case study of the analysis of neurosignals of an internal client of an organization of fabrics in the city of Pamplona, in daily situations in order to evaluate how working conditions affect the performance of workers in relation to their job performance, being stress a problem that welcomes the organization, causing a decrease in productivity and competitiveness, thus in the decrease of profits. The research used a basic instrument called Emotiv Insight, which was used to measure the frequencies emitted by the brain. By executing the events that encompassed the experiment, it could be observed that the internal customer, when assigned a task that he does not like, has a high level of stress, while when he is given an incentive, the levels of the same state begin to decline. By way of conclusions it can be said that stress is reflected when: abrupt orders are given; the manager is next to the worker while working, as well as in the moments in which the boss generates pressure; and finally, that incentives are a fundamental axis in the organization.