Burnout syndrome in healthcare professionals in the emergency department of the University Hospital of Santander (ESEHUS)

Abstract

Burnout syndrome is considered one of the main clinically measurable conditions in healthcare personnel, especially those engaged in providing direct patient care in high-stress environments such as the emergency department of a healthcare institution. The course of the disease typically leads to measurable disabling episodes that can significantly disrupt the normal functioning of the emergency department at the University Hospital of Santander (Ese Hus). This study aims to analyze the administrative impact of the emergence of burnout syndrome in emergency department professionals at Ese Hus. It employs a cross-sectional mixed-methods descriptive and exploratory approach to understand the administrative impact of burnout syndrome on healthcare professionals in the emergency department at Ese Hus. The onset of burnout syndrome and its recovery period result in negative administrative impacts, including increased personnel expenses, job instability, identified mental health issues, lack of a sense of belonging, and potentially, deterioration in the quality of healthcare services in a defined area of operation.