Toward the improvement of teaching in object-oriented programming: the integration of intelligent chatbot assistance and professor Alex's implementation

Carlos Henríquez Miranda; Jesus David Rios Perez; German Sanchez-Torres

doi:10.24054/rcta.v1i43.2803

Autores/as

Carlos Henríquez Miranda Universidad del Magdalena https://orcid.org/0000-0001-8252-1413
Jesus David Rios Perez Universidad del Magdalena https://orcid.org/0009-0008-6235-3967
German Sanchez-Torres Universidad del Magdalena https://orcid.org/0000-0002-9069-0732

DOI:

https://doi.org/10.24054/rcta.v1i43.2803

Palabras clave:

chatbot, programación orientada a objetos, inteligencia artificial, chatbots en educación

Resumen

Los chatbots en la educación ofrecen aprendizaje personalizado, retroalimentación instantánea y soporte accesible, mejorando el compromiso y la comprensión de los estudiantes en diversos temas académicos. Este estudio explora el uso de un chatbot, implementado en la plataforma SnatchBot e integrado con Telegram, para asistir a estudiantes universitarios en Programación Orientada a Objetos (POO). El desarrollo del chatbot incluyó la definición de objetivos, diseño de personalidad, selección de herramientas, y la creación de un flujo de conversación mediante procesamiento de lenguaje natural (PLN). Evaluado a través de encuestas, el chatbot, denominado Profe Alex, mejoró significativamente la autonomía de los estudiantes en POO, proporcionando conceptos, cuestionarios y ejemplos de código. Una encuesta mostró que el 90% de los usuarios valoró positivamente la herramienta, confirmando su eficacia en la enseñanza de POO. Los resultados sugieren un potencial significativo de los chatbots como herramientas educativas en ciencias de la computación y apuntan hacia una mayor aplicación de la IA en educación.

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