Sergueyevna Golovina, N. and Mosher Valle, E.L. 2021. Customer satisfaction with the measures implemented by businesses in Matagalpa in 2020 in response to the COVID-19 pandemic. FACE: Revista de la Facultad de Ciencias Económicas y Empresariales. 21, 3 (Oct. 2021), 70–80. DOI:https://doi.org/10.24054/face.v21i3.1136.