The systematization of the service delivery process in the laboratories of the Faculty of Engineering and Architecture at the University of Pamplona. REVISTA AMBIENTAL AGUA, AIRE Y SUELO, [S. l.], v. 8, n. 1, p. 59–72, 2017. DOI: 10.24054/aaas.v8i1.2059. Disponível em: https://ojs.unipamplona.edu.co/index.php/aaas/article/view/2059. Acesso em: 16 oct. 2025.